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|  | | A Powerful and Affordable Way for Leaders to Measure Their Effectiveness360° feedback is an effective and insightful way of assessing the leadership competencies and behaviors that impact performance and then helping that leader develop on an ongoing basis.
A leader's effectiveness and impact in the organization are rated by supervisors, peers, direct reports, and even customers or suppliers – along with a thorough self-assessment. This full circle (360°) of feedback allows insight into how leadership style is perceived by those with whom they interact, providing a complete picture of the leader's capabilities.
BHI's unique, behavior-based 360° assessments will help your leaders clarify their leadership impact, align their actions with your company's mission, vision and goals, create greater accountability for their personal development, target performance gaps, and maximize their leadership potential. In addition to a rock-solid behavioral assessment, BHI's systematic methodology and technical expertise, as well as outstanding customer support, provide for a smooth process and rapid delivery of results.
After the 360° assessment process is complete, 360° results are summarized in an easy-to-understand format that includes a precise and targeted development plan aimed at leveraging strengths and capitalizing on performance opportunities.
| High Definition 360°Building Superior Performance and Identifying Future PotentialBased on more than three decades of research and experience, the High Definition 360° is built around the necessary requirements of successful leadership – within the context of the specific role, team, strategy and culture of an organization. We focus on core competencies that are proven indicators of leadership capacity, in both current and future roles.
The HD 360° yields High Definition results:
Stronger, more effective leaders. We don't just identify performance gaps; our feedback comes with a precise and targeted development plan.
An arsenal of managers with future leadership potential. The HD 360° provides insight into current performance and readiness for larger, future roles.
Better alignment among all levels of leadership. With a spotlight on key core competencies, the HD 360° can highlight and rectify any disconnect between leaders and their supervisors.
| PEAK 360° for Multi-Unit Supervisors and Food Service OperatorsMaximize The Performance Of Managers In The Foodservice IndustryPEAK 360°s are designed specifically for leaders in the foodservice industry. The PEAK 360° for Multi-Unit Supervisors provides performance and developmental insight in areas such as Business Planning, Team Building and Problem Solving. The PEAK 360° for Food Service Operators targets performance areas such as Financial Responsibility, Supervision, Systems Management, and Decision Making.
Research Based. Customized leadership development programs for Multi-Unit Supervisors and Food Service Operators are built on benchmarks from industry-leading restaurants – collected for over three decades.
Relevant. Individual developmental plans are tied to business needs, providing a roadmap for achieving both individual and company goals.
Results Oriented. Our easy-to-implement, comprehensive and on-going development program drives business performance. Each of the leadership competency developmental modules includes a "Getting Results" section with specific focus on ways to measure progress and improvement.
Customized 360°Reflect Your Organization's Unique Culture and Performance Objectives. BHI will partner with you to build an assessment based on your organization's performance-based competencies and that reflects key aspects of your mission, vision and strategic direction of your organization.
| |  "Batrus Hollweg's 360° process has really helped align the senior leadership team around our company's new vision. In the past, we operated more as a start-up company, completely focused on growth. Now that our growth has leveled off, we have to adjust our operating style to work for the long-term. The 360° process has shown us the gaps that were preventing us from doing that.
We discovered that our departments were more siloed than cohesive. There wasn't a lot of communication or teamwork across functions. The 360s—and the follow-up coaching—helped us better understand ourselves and each other, so we could work better together. We've also become stronger supervisors, because we can see where our people are coming from and how to manage them to get the best possible performance. In fact, the program has worked so well with senior leadership that we're rolling it down to our multi-unit supervisors this year."
Bonnie Boettcher
Vice President of Human Resources
Wisconsin Hospitality Group
(Major franchisor of Applebee's and Pizza Hut) |
|  "Over a three-year period, we've developed a comprehensive performance development program for multi-unit managers, all using BHI tools. We began with the PEAK 360, then added the coaching component and used the competency model as a foundation for our selection and interview process. Finally, we aligned the annual performance appraisal with these same competencies to reinforce what success looks like at Carino's.
The results have been outstanding. We've retained nine of the 11area directors that were with us three years ago—and they haven't just stayed; they've flourished. We've seen improvement in productivity and employee satisfaction, and since we're operating more efficiently, we're more attractiveto prospective franchisees. BHI also provided us with tools and resources to promote continuous learning for our leaders, so we expect their performance to get even better. This year, we plan to adopt BHI's new High Definition 360 to help us identify our future leaders."
Rodney Morris
Senior Vice President of Human Resources
Carino's Italian Grill
A Fired Up, Inc. Restaurant |
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