Conclusion: The greater an employee's engagement, the more likely he or she is to "go the extra mile" and deliver excellent on-the-job performance.
Reference: Employee Engagement and Commitment: A guide to understanding, measuring and increasing engagement in your organization by Robert J. Vance, Ph.D. For more information contact, Lori Bierman at sales@batrushollweg.com.
Why This Article Is Important: Engagement is a key factor in employee performance and retention. So then, how can you effectively drive and measure the level of engagement within your organization? This article shows how everyday HR practices, such as recruiting, training, performance management and career development, can enhance engagement.
Major Findings: Beyond engagement, this article outlines the impact of an employee's level of commitment to their employer and role. Commitment involves an expectation of reciprocity, wherein the employee receives something in exchange for their commitment such as a secure job and fair compensation. The degree of reciprocity shown by a company impacts the intensity of the commitment. The following pages outline the link between employer practices and employee engagement and commitment.
What Does It Mean To You? a) In order to engage your employees and benefit from that engagement, you must invest in related HR practices and devote resources where you feel you will get the biggest bang for your buck; b) Using organizational surveys to measure the level of engagement and assess the relationship to business results can help identify which investments in engagement initiatives are paying off, which are not, and which related HR practices may need to be improved; c) Asking employees for their opinions and then taking constructive action based on survey results shows that the organization values them and takes their feedback seriously, thus enhancing engagement and d) Determining which HR practices you can leverage to increase engagement and/or commitment requires thinking strategically about what is important in your organization, what you can invest, and what you want to accomplish – and then creating a compelling business case.
