BHI Flyers | Hourly SQ Suite™
| The Hourly SQ Suite™ expands the insights and benefits of the SQ by incorporating additional informative indices, the outcome of in-depth BHI research initiatives. These success predictors empower recruiters with even more intelligence as they work to attract, hire and retain only the highest-potential employees. These indices, which can be selected on a client by client basis, include:
- Engageability: measures the capacity of the individual to become engaged and, consequently, predicts their potential job commitment, satisfaction, initiative and passion.
- Manager potential: helps identify from the start whether an hourly employee has the potential – the basic traits – that are essential for the manager role.
- Hospitality: identifies passionate, patient and caring individuals who can increase customer satisfaction, repeat business and brand loyalty.
- Salesmanship: helps identify candidates that are naturally driven to upsell and build new revenue through guests and customers.
- Integrity: evaluates candidate's propensity to engage in problematic and disruptive behaviors in the workplace.
Proven Results
The SQ™ and SQ Suite™ have proven their effectiveness in the field. On average among BHI clients, annual hourly employee turnover decreased by 18 percentage points per year upon introduction of the SQ. One client, for example, reported saving at least $10,000 per location annually in replacement costs.
Another client reported that hourly turnover decreased 57 percentage points after one year upon implementation of the SQ. This turnover reduction saved approximately $60,000 per location – more than $5.6 million across the organization – in replacement costs.
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