BHI Flyers | Quick Select™ For QSR
| The fast paced environment of Quick Service Restaurants demands hiring managers who can effectively juggle the needs of leading a team, delivering quality products and meeting customer needs in a quick and efficient manner. Turnover in the QSR segment is historically higher than other segments, which has motivated BHI to help clients find ways to bring those numbers down.
Whether it's reducing turnover or improving customer service, hiring the right managers directly impacts your bottom line. BHI's Quick Select helps you identify managers that will quickly come up to speed on your processes, be capable of building a team environment, and have a commitment to quality and safety. Quick Select also helps you identify managers with strong customer service skills, adding value to your brand.
Quick Select measures performance areas that have been identified and validated as predictors for better Quick Service Restaurant management candidates.
Performance Areas Include:- Reasoning
- Commitment to Quality
- Effort and Flexibility
- Communication
- Managing Others
- Customer Service Orientation
Quick Select is delivered online with a fast administration time. It is automatically scored and generates a selection report, developmental report, and follow-up interview questions that are customized for each candidate. Additionally, a developmental workbook may be added to enhance the development of your employees according to their previously identified strengths and opportunities. An added bonus is that the Quick Select assessment is aligned with our hourly products in order to make growth and career pathing a more continuous practice for those companies that promote from within.
As with all of our selection tools, optional indexes can be added to the Quick Select reports. In this case, BHI's Leadership Integrity index is a great addition. Research shows that when leaders abuse their power, this results in employee stress, decreased job satisfaction, and turnover. When experiencing abusive leadership employees often retaliate against the organization through theft and lost productivity. BHI has developed an assessment that includes scenarios related to misuse of power, manipulation of information, and condoning wrongdoing of others. This powerful tool can be incorporated with Quick Select to further ensure you are hiring managers you can trust with your stores. |
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