SQPlus™ and Loss Prevention

Process

• The SQPlus™ was implemented for front and back of the house hourly employee selection for a multi-unit, full-service restaurant company.
• Loss Prevention data were collected after four months for study (used testing for hiring) and control (no testing) locations.

Results

• The control locations not using testing lost:
  • 13% more money due to a foreign object found in food/beverage.
  • 46% more money due to broken or chipped glass.
  • 3 times more money due to damaged clothes.
  • 3 times more money due to food/beverages being spilled/ dropped.
  • Twice as much money due to food being prepared wrong.