Press Releases

Captain D's Raises the Bar on Management Selection

01/04/11, Plano, TX

Captain D's, LLC is working with Batrus Hollweg International (BHI) to "raise the bar" in the selection of its restaurant managers. Recognizing that the highest ROI requires the most productive, honest leaders, Captain D's is using BHI's Restaurant Manager Selection System with the ground breaking Integrity Scale to screen all of its manager candidates. The decision to partner with BHI was made because of the experience, research, massive assessment databases, and development resources that BHI brings to the table.

After using the BHI selection process in a 4-month trial, Captain D's found that a significant number of manager candidates were eliminated from consideration using the Integrity Scale. The leadership team at Captain D's is now accelerating the use of the BHI assessment because they are so impressed with the quality of candidate information and the speed of reporting.

Management development is also a key initiative at Captain D's. With BHI's insight into leadership behavior and its developmental reports, Captain D's is creating quarterly manager developmental plans and is more focused on building their talent pipeline for succession planning.

Captain D's believes that selecting the right people is a critical core function. As with any new system, it is only successful if users are onboard and are using the tools correctly. Captain D's feels that the access to BHI's consultants has been extremely valuable to help manage hiring decisions. Operators interact frequently with the BHI consultants, who ask them probing questions to determine what would work best for them. "When BHI's consultants talk about specific behaviors, operators listen and pay attention to the information because the consultants are pointing out things the operators have observed" said Captain D's Director of Human Resources, Michael Kern. Kern added, "BHI's selection and development tools help us hire people that live up to our expectations. Instead of having an attitude of, 'let's wait and see if you'll make it', new management candidates are included as part of a team from day one."

About Captain D's

Headquartered in Nashville, Tennessee, Captain D's owns, operates and franchises 535 restaurants in 27 states, plus military bases around the world. Captain D's offers its customers great seafood at reasonable prices in a relaxed environment. Captain D's restaurants serve a widely varied seafood menu that includes freshly-prepared entrees and the company's signature fried fish, which is freshly hand-battered and prepared to order to ensure freshness. The restaurants also offer premium-quality grilled, baked or broiled fish, as well as shrimp, chicken, a selection of home-style side dishes, hushpuppies, desserts and freshly-brewed, southern style sweet tea, a Captain D's favorite. Please visit www.captainds.com

About Batrus Hollweg International

Dallas based Batrus Hollweg International (BHI) is a leading human capital consulting firm specializing in High Definition Assessment Science™-- assessing and developing people to drive organizational results. With 39 years of experience, BHI provides companies with objective, quantifiable solutions for: selecting the best talent; minimizing hiring mistakes; growing internal talent; aligning talent competencies with business goals; gauging company climate to identify barriers and leverage points; and filling the succession planning pipeline with more precision.

For more information, please visit www.batrushollweg.com or call (800) 274-4541.

« Back To Press Releases